Vacancy: Porter
Unit: Tamarind Tree Hotel
Location: Nairobi
Starting date: Immediate.

Who are we?

Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most
successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its
services, developing an excellent morale among its employees and maintaining a superior
level of social and environmental awareness.
We invite you to be part of our team by submitting your application to the following role based
in Nairobi.


The incumbent will be responsible for picking up and delivering guest luggage and assisting
guests around the hotel in accordance with TTH policies, procedures, and standards laid out
by Management to ensure maximum internal and external customer satisfaction.


 Escorting guest’s to their room after check-in.
 Delivering luggage, messages or any other items for delivery within the hotel.
 Consistently offer professional, prompt, friendly, and engaging service to all hotel guests
 Store hotel guest luggage as requested following the hotel guidelines.
 Ensure the timely and efficient transfer of luggage to and from the guest’s room
 Upon arrival to their room, ensuring guests is familiar with how everything works i.e.
temperature control, T.V, etc.
 Maintain a presence in the lobby when not delivering luggage to guest rooms, offering
assistance to Guests
 Assist guests regarding hotel facilities in an informative and helpful way and when possible
escorting them to their destination.
Required skills and Competencies:
 Diploma in hotel management or relevant field
 Proven experience as concierge; experience in customer service or relevant role is an
 Excellent communication skills
 Polite and confident with a great deal of patience
 Ability in multitasking and time-management
 Ability to work independently
 Good interpersonal skills.
 Be trained as a Fire Marshal and/ First Aider will be an added advantage

Are you interested in this position and do you meet the minimum requirements? Apply by
sending an email with your CV and a convincing cover letter to

Due to the urgency to fill the position, shortlisting will be done on an ongoing basis.
Only shortlisted candidates will be contacted


follow us

The mission is simple: serve delicious food that guests will want to return to week after week.

opening time

All restaurants open daily for lunch and dinner except for Tamarind Nairobi, Karen which is open for dinner only

Lunch 12:00 to 2:30.

Dinner 7:30 to 10:30


Peponi Plaza, 3rd floor block E
PO Box 74493, City Square 00200, Nairobi
Safaricom: 0713 824835/6
Airtel: 0738 359592/3
Orange: 0774 157267/8
email: tamarind@tamarind.co.ke

© 2016 Tamarind Group